We understand that timely service is a requirement for our clients and is a key driver to our success. To that end, we have worked diligently to implement a ticket-based system to log/track/update service activities.  Support requests can be made via our office phone (919) 598-8700, or utilization of the form below.  Because security is needed 24/7/365. We always have technical staff on-call. If possible for your system, we offer remote diagnostics before truck roll.


For AFTER-HOURS service, we recommend you call our office main phone and leave a message for the on-call service TECHNICIAN.